Frequently Asked Questions

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56 FAQs matched your search criteria.
  1. 1. How does Network Check-in work?
  2. 2. How do I set up Network Check-in?
  3. 2. How do I set up permissions for each function in Deskworks for different levels of administrators (and members?) (TASKS tab)
  4. 3. How will members connect to my network?
  5. 5. What is the "Access Code"?
  6. 6. Where will I be able to see who is online?
  7. Accounts Receivable Report*
  8. Availability Report
  9. Begin Setting Up Deskworks with INVENTORY
  10. Can I customize reports?*
  11. Can I prevent members (or former members) from accessing my network?
  12. Can I see an order I deleted from Post Payments or Charges?
  13. Churn report
  14. CONTACT button for members: Set up to go to URL, email or phone
  15. Deposit Transaction Report*
  16. Deposit/Tax Report
  17. Doorflow Door Access System Integration
  18. E-Mail Short Codes
  19. Google Calendar is saying Deskworks is not "verified". What do I do?*
  20. HID Card Scanner Checkin Setup
  21. How can I sync my DeskWorks Calendar with Google Calendar for Liquidspace, etc.*
  22. How can I tell if a billed line item has been deleted from an order?
  23. How do I block Members and/or Non-members from booking reservations on holidays and other closures?
  24. How do I change the language Deskworks is displayed in?
  25. How do I connect my Deskworks site to QuickBooks for automatic integration between the two?
  26. How do I connect Payeezy as my Gateway?
  27. How Do I Know When a Member Will Be Automatically Billed?
  28. How Do I Know When a Non-member Has Been Billed?
  29. How Do I Remove Someone from Receiving Emails Sent via Email All/Site Members?
  30. How do I reverse a returned payment? (ACH/EFT/Direct Debit/eCheck)
  31. How do I set up a Discount Code for Self Registering New Members?
  32. How Do I Set Up Add-On Items for People to Purchase During Self-Registration?
  33. How do I set up Google Analytics to include data from Deskworks?*
  34. How do I set up links to DeskWorks features on my website?
  35. How do I set up Recurring Billing Renewal Information: date, term and notice
  36. How do I set up the Clickable Floorplan?*
  37. How do I set up white label settings, the appearance of my Deskworks?
  38. I can’t find an invoice/order and I’ve looked on all the links in the Billing tab - where can I find this missing order?
  39. I need to add a deleted Co-member back into Deskworks - why does it say "Email Has Already Been Taken"?
  40. Income By Item Report
  41. KPI Dashboard
  42. Mailbox Report
  43. Membership Report
  44. One of my Reservation Units will not send reservations to Google, but others will – how do I fix this?
  45. Passport Reservation Report
  46. Payment Reconciliation Report
  47. QBO Errors Report
  48. Recurring Billing Change report
  49. Recurring Billing report
  50. Refunding Security Deposits
  51. Rent Roll report
  52. Security Deposit Report
  53. Using Security Deposits
  54. What is the Task URL for _______ Page?
  55. What reports should I monitor to run an efficient center?
  56. Why can’t I find the order/invoice for a new reservation a member just booked?

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