Frequently Asked Question

How do I set up Google Analytics to include data from Deskworks?*
Last Updated 5 months ago

To use Google Analytics to analyze traffic to your Deskworks site, you can enter your Google Tag Manager ID in Deskworks.

  • Click SETUP > SETTINGS in your Deskworks sidebar.
  • Enter your Google Tag Manager container ID.

To get tracking data in your Google Analytics, a History Change trigger needs to be created in Google Tag Manager. Instructions for creating the trigger are below:

There are many other triggers configurable in Google Tag Manager, e.g. Click Trigger that allows tracking clicks.

If you are not finding what you're looking for in terms of Google Analytics, please open a ticket with us specifying what you need. 

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