Frequently Asked Question
Deskworks Clickable Floorplan lets you upload a floorplan for any of your spaces, attach the attributes for a room or desk and have it display on your website — accurately, in real-time, as spaces become available, prices change or new pictures are attached.
Adding the Clickable Floorplan features to your Menu Bar
To start, add the floor plan setup to your left menu bar, in the location you want it. We suggest adding under INVENTORY:
- Click SETUP > TASKS
- At the bottom of the screen, click ADD +
- Follow the screen shot below, but enter the “Position” number based on where you want it to show on your left menu bar. (It will probably NOT be “68” as ours is!) Check the Knowledgebase if you need more information on adding Tasks.
Adding Community and Reservation Floorplans
If you want to add a Community floorplan view for your members to see what spaces are taken full-time, you can do that, too. They will be able to see who their neighbor is in an office or dedicated desk, along with their picture and shareable information. Add the following TASK to show up under the MEMBERS tab on your left menu bar (or wherever else you want it.)
This version of the floorplan can also be set up via Tasks and added to your left-menu or embedded on your website. This floorplan tool will look very similar to the Community floorplan, but users will be able to make reservations from this version.
Setting up the Clickable Floorplan feature:
Once the Task Name is visible in your left menu bar under INVENTORY,
- Click INVENTORY > FLOOR PLANS
- Click + to add a new floorplan
- Enter a name for your floorplan
- Click UPLOAD IMAGE and select the picture of your floorplan. The file must be a JPEG or PNG. Optimal size is 1200+ pixels.
You are now ready to assign your RENTAL UNITS to a location on the floorplan. From the Rental Unit and Recurring Billing information, the floorplan will pull price, area, who is in the space, description and photos. So first, be sure you have added descriptions and photos to your spaces under RENTAL UNITS.
Click in a space on your floorplan. A dot will appear, and the POINT SETTINGS box will open. From the dropdown, select the Category for the space, then the individual Rental Unit.
Continue to fill up the entire floorpan in the same way.When you click on a dot, the information (from the selected Reservation Unit) for that space will appear. You may want to add to your pictures and descriptions under Rental Units first.
When you complete connecting your spaces on the floor plan, you can embed code to display the clickable floorplan on your website. The code to use is shown on the bottom of the Floor Plan page for easy reference.
If you try to embed the floorplan and see an error saying "Query: Failed to Fetch", then you may need to give Deskworks and your website permission to communicate with each other. To do so, head to SETUP>API ACCESS in Deskworks and add your website URL to the list of active URL's.
Don't see API ACCESS in your Setup menu? See our Tasks section here in the Knowledgebase to learn how to add/activate that link.
Note: Spaces will show as available on the floorplan if no one has a recurring billing attached to that space. This is independent of the "available/non-available" flag in Reservation Units for how spaces display on the calendar.