2. Billing Information
General questions/descriptions of setting up payment methods, member access to billing info, payments and charges.
Frequently Asked Questions
- ACH Features and Notes
- Can I see an order I deleted from Post Payments or Charges?
- Can members make their own payments in Deskworks?
- How can I tell if a billed line item has been deleted from an order?
- How Do I Know When a Member Will Be Automatically Billed?
- How Do I Know When a Non-member Has Been Billed?
- How do I reverse a returned payment? (ACH/EFT/Direct Debit/eCheck)
- How do I set up a Discount Code for Self Registering New Members?
- I can’t find an invoice/order and I’ve looked on all the links in the Billing tab - where can I find this missing order?
- Refund processing and automatic notifications
- Why can’t I find the order/invoice for a new reservation a member just booked?
- Why Wasn’t My Member Automatically Billed?