Frequently Asked Question

Satellite Deskworks manages credit cards through Spreedly.com. This is a PCI Compliant secure credit card vaulting company. Credit card numbers are never stored in Deskworks, and Spreedly supports over 100 online gateways (like Authorize.net, Stripe, etc.) so you have a lot of flexibility in who you work with for credit card processing.

Here are the settings we recommend for Authorize.net for use with Satellite Deskworks and Spreedly credit card vaulting.

• Auto Close: 11:00 PM
• Time Zone: [your time zone]
• Set for e-commerce
• Change AVS settings to decline A and allow S
• Transaction IP Velocity: disabled
• Hourly Velocity: disabled
• Change amount filter to $5,000 from $1,000
• Transaction Detail API: enabled
• Updated Payment Form to include TAX, TAX EXEMPT, and PO