Frequently Asked Question

If an item will not be used again, follow these steps:

1. Navigate to INVENTORY > PRODUCTS
2. Click the Edit pencil next to the product you want to delete.
3. Delete or Archive the product:

• If the item has never been used: Click DELETE to remove it permanently.
• If the item has been used: It cannot be deleted. Instead, you can Archive it.

To Archive a product, check the "Archived" box here:

Archiving a product will remove the item from visibility on your product page and prevent it from being sold or added to future orders. 

Archived products will remain active in existing recurring billings.

To view and edit archived products, go to INVENTORY > PRODUCTS and click SHOW ARCHIVED PRODUCTS: