Frequently Asked Question

Papercut is a powerful print management system, eliminating the pain of loading drivers for each of your members and co-members. In addition, Papercut tracks copies, prints, scans and faxes made under the member's printer code. The Papercut report of usage by member can be uploaded to Deskworks monthly for one-click posting to all member accounts, automatically sweeping charges to invoices.

The Deskworks integration with Papercut does the following:   

•  When a new member is created, the following Deskworks fields from Member Profile are pushed to Papercut

• Notes:
  
  • The Username Alias in Papercut changes as the Deskworks Login changes. Papercut Username is fixed and does not change.
  • When information on the Member Profile changes or the member is deactivated, the change is pushed to Papercut.
  • Co-members are also pushed to Papercut.
    
    Setup
    Once you have an account with Papercut, typically purchased through your printer vendor, the steps are:
    

• Purchase a small computer to use as a print server. This will usually be supplied and set up by your Papercut vendor. Although available computers change over time, currently we recommend MeLE Overclock3C N5095 16GB 512GB, Micro PC Windows 11 Pro Small Desktop，Mini Computer

• Open a ticket with us asking for the Papercut deployment.

•   We will give you 3 IP Addresses for your IT professional to whitelist. These are used by Deskworks to access Papercut on the print server.
• Go to Papercut and create an API Key
  • Click Options on the Papercut Sidebar
  • Click Config Editor on top menu
  • Search for auth.webservices.auth-token, and enter the VALUE shown as the API Key in Deskworks.
    
    • If not found, go to "Add new:" and enter the Name below and whatever you want to use for a Value. The Value is your API Key in Deskworks.

•  In Deskworks, go to SETUP>INTEGRATIONS SETUP and enter your Papercut API Key and Server Domain.

That's it!