How do I delete users' personal information to meet GDPR?
Last Updated 2 years ago
Your members have the right "to be forgotten," that is, you can remove all their personal information from Deskworks, leaving the information you need for your legal and accounting records. The GDPR Delete feature removes login, password, addresses, phone numbers, emails and Shareable Information.
To enable GDPR Delete
Click SETUP > SETTINGS
UNDER FEATURES, check box to "Enable GDPR Delete..."
SAVE
Once GDPR Delete is activated, to delete someone's personal information
Select the account you want to delete
Click MEMBERS > MEMBER PROFILE
Go to the MEMBERSHIP box > click EDIT
Click GDPR DELETE and confirm
Once deleted, this information is not recoverable.
